It should be, what with high street sales struggling, credit crunch etc. But PCWorld doesn’t want to sell one to me. I want a simple laptop and they have a model that looks perfect – EI 1201. Except I want to run my own operating system (Ubuntu\/Kubuntu\/Open SuSE\/Open Solaris). Shop price \u00a3280 including the windows tax (vista). How much without vista ? Lets see :-<\/p>\n
email to customer services.<\/p>\n
Hi, <\/p>\n
I called into my local store recently (Huddersfield) and was impressed
\nwith the EI Systems 1201. I would like to buy one without Microsoft Windows
\ninstalled, but the people in the store were a bit vague as to whether
\nthis was possible. Could you clarify this please – can I get one with the
\nsoftware removed already, or do I have to buy one, then return the
\ndisks\/stickers for a refund at the store? (Assuming I am not going to use
\nthe software and refuse the license agreement). Could you also please
\nadvise the amount of discount\/refund I could expect? <\/p>\n
Many thanks, <\/p>\n
*****—–*****<\/p>\n
2008\/7\/21 PC World Dear , <\/p>\n Thank you for your email dated 17th July 2008. <\/p>\n The Ei System 1201 only comes pre-installed with Windows Vista as a Yours sincerely, <\/p>\n Trevor Radford *****—–*****<\/p>\n Thanks for your reply. <\/p>\n What would be your position if I bought one, then refused the software Would I then be able to claim a refund on the software as per the standard I understand this is to be recovered direct from the retailer (yourselves, Your comments appreciated. <\/p>\n Best Regards, <\/p>\n *****—–***** Dear Mr , <\/p>\n Thank you for your email dated 21st July 2008. <\/p>\n We would consider a refund of the whole unit if you did not agree with the I trust the above serves to answer your query and thank you for taking the Yours sincerely, <\/p>\n Joe Jones *****—–*****<\/p>\n I am very disappointed. Ideally I would prefer to buy an EI Systems 1201 You are now saying I can’t do this. This seems to be against all common Can I contact EI systems direct ? Will they sell me one direct ? I thought This would not be such a big issue if the cost of the bundled software were Your comments appreciated. <\/p>\n *****—–*****<\/p>\n Dear , <\/p>\n Thank you for your email dated 25th July 2008. <\/p>\n I am unable to assist from here at Customer Services, as we do not hold the technical knowledge required. I suggest you contact our technical team direct on 0844 800 6020 or visit www.thetechguys.com for further support. <\/p>\n Please accept my apologies for any inconvenience this may have caused. <\/p>\n Yours sincerely, <\/p>\n Tracy Keady ########################<\/p>\n So there we have it. My questions are too technical. Or maybe they don’t want to answer.<\/p>\n I am very tempted to push this further, but quite frankly I can’t be bothered. I have ordered a dell with ubuntu pre-installed instead (\u00a355 cheaper than the windows model, but not as cheap as the EI 1201). <\/p>\n I have also requested an online petition to unbundle hardware from software, or at least make it transparent.<\/p>\n If approved for voting I would appreciate some support. Breathes in and holds . . . . . . <\/p>\n","protected":false},"excerpt":{"rendered":" It should be, what with high street sales struggling, credit crunch etc. But PCWorld doesn’t want to sell one to me. I want a simple laptop and they have a model that looks perfect – EI 1201. Except I want to run my own operating system (Ubuntu\/Kubuntu\/Open SuSE\/Open Solaris). Shop price \u00a3280 including the windows […]<\/p>\n","protected":false},"author":1,"featured_media":0,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[2],"tags":[],"class_list":["post-48","post","type-post","status-publish","format-standard","hentry","category-general"],"_links":{"self":[{"href":"http:\/\/www.nthong.co.uk\/wordpress\/index.php?rest_route=\/wp\/v2\/posts\/48","targetHints":{"allow":["GET"]}}],"collection":[{"href":"http:\/\/www.nthong.co.uk\/wordpress\/index.php?rest_route=\/wp\/v2\/posts"}],"about":[{"href":"http:\/\/www.nthong.co.uk\/wordpress\/index.php?rest_route=\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"http:\/\/www.nthong.co.uk\/wordpress\/index.php?rest_route=\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"http:\/\/www.nthong.co.uk\/wordpress\/index.php?rest_route=%2Fwp%2Fv2%2Fcomments&post=48"}],"version-history":[{"count":0,"href":"http:\/\/www.nthong.co.uk\/wordpress\/index.php?rest_route=\/wp\/v2\/posts\/48\/revisions"}],"wp:attachment":[{"href":"http:\/\/www.nthong.co.uk\/wordpress\/index.php?rest_route=%2Fwp%2Fv2%2Fmedia&parent=48"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"http:\/\/www.nthong.co.uk\/wordpress\/index.php?rest_route=%2Fwp%2Fv2%2Fcategories&post=48"},{"taxonomy":"post_tag","embeddable":true,"href":"http:\/\/www.nthong.co.uk\/wordpress\/index.php?rest_route=%2Fwp%2Fv2%2Ftags&post=48"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}
\nmanufacturing standard, therefore we would be unable to remove this
\nsoftware. Thank you for taking the time to contact us. <\/p>\n
\nPC World Customer Services <\/p>\n
\nlicensing agreement? <\/p>\n
\nmicrosoft license terms ? <\/p>\n
\nnot from microsoft because of the bundling) according to the terms.
\nObviously I haven’t read the actual terms that go with this machine yet, I
\nam assuming they are similar to others I have seen in the past. Perhaps you
\ncould send me a copy or point me to the correct link prior to purchase? <\/p>\n
\n2008\/7\/24 PC World
\nlicense agreement, but there is no responsibility on the retailer to refund
\nthe cost of the operating system. The point of contact for this would be
\nthe original equipment manufacturer. <\/p>\n
\ntime to contact us. <\/p>\n
\nPC World Customer Services <\/p>\n
\nwithout any software, my second choice was to purchase the unit and then
\napply for a refund covering the microsoft software bundled with the product,
\nthus ensuring no disruption to your supply chain. <\/p>\n
\nsense. If I was buying a car from you would I be forced to use microsoft
\nmaps rather than the collins ones I already have? I use microsoft software
\nevery day, but I would also like a choice in spending my money where it is
\nbest used. Buying a computer, with the cost of the operating system and
\nother software included, and then wiping the hard disk immediately seems
\njust wasteful. <\/p>\n
\nthat this machine was made exclusively for DSG and therefore you are the OEM
\nnot just the retailer? <\/p>\n
\ncomparable to the car\/map scenario (car \u00a315,000, map \u00a35), but in this case
\nit is probably of the order of 10 to 20% of the final cost of the unit from
\nyourselves. Thats a heck of a tax! <\/p>\n
\nPC World Customer Services <\/p>\n